800-786-1690

Terms & Conditions

1.   Introduction

Welcome to Kadmar Digital (“Company,” “we,” “our,” or “us”). By accessing our website or using any of our services, you agree to be bound by these Terms and Conditions and our Refund Policy.

Your use of our website and services is voluntary. If you do not agree with these terms, please discontinue use immediately.

2.   Modifications to Terms

Kadmar Digital may update or modify these Terms at any time without prior notice. Changes are effective immediately upon posting. Clients are responsible for reviewing the Terms each time they access the website or use our services.

3.  Website Use & Information Collection

We collect non-personal navigational and technical information to analyze website usage, improve performance, and enhance services.

Personal information provided by clients is handled in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

4.   Intellectual Property

All content on this website—including text, graphics, logos, images, designs, digital downloads, and software—is the property of Kadmar Digital or its licensors and is protected under Canadian copyright and trademark laws.

Permitted Use

  • Viewing, downloading, or printing content for personal, non-commercial use only

Prohibited Use

  • Reproduction, distribution, modification, sale, or creation of derivative works without written permission is strictly prohibited
  • Downloading or copying content does not transfer ownership rights

5.  Testimonials & Client Materials

All testimonials, feedback, and submitted materials become the property of Kadmar Digital. We may use client testimonials, logos, and project references for marketing purposes, without compensation or obligation to maintain confidentiality.

6.   Electronic Communications

By using our website or sending emails to our contacts, you consent to receive electronic communications. These communications satisfy any legal requirement for written notice under Canadian laws.

7.   Copyright & Trademark Complaints

If you believe your copyrighted work has been used in violation of applicable Canadian laws, please contact Kadmar Digital with sufficient details so that we can investigate and take appropriate action.

8.   Client Responsibilities

Clients agree to:

  • Provide all required content, assets, credentials, and approvals in a timely manner
  • Follow agreed project timelines and payment schedules
  • Review and approve deliverables promptly

Kadmar Digital is not responsible for missed deadlines or launch delays caused by incomplete or delayed client input.

9.   Project Commencement & Payments

Work begins only after:

  • A signed agreement is received
  • Payment of the non-refundable initial deposit

Delays in providing assets or approvals may impact delivery schedules.

10.   Error Review & Migration

  • Kadmar Digital provides a 7-day error review window after project delivery or website migration
  • Clients must review the project and report any issues within this period
  • Errors reported after 7 days are billed at $50/hour
  • Clients must provide hosting and domain credentials within 30 days of project completion; failure to do so may result in website removal from our servers without notice

11.  Browser Compatibility

Websites are tested on the latest versions of Chrome, Firefox, and Safari. Display may vary depending on screen size, resolution, or device type.

12.   Revision Policy

We offer guaranteed revisions at no additional cost, provided the original design concept remains unchanged. Typical turnaround time for revisions is two business days.

13.   Force Majeure

Neither party shall be held liable for delays or failures caused by events beyond reasonable control, including natural disasters, pandemics, war, terrorism, labor disputes, or government actions.

14.   Governing Law & Jurisdiction

These Terms and Conditions are governed by the laws of the Province of Ontario and applicable federal laws of Canada.

Any disputes arising from these Terms or the use of Kadmar Digital’s services shall be resolved exclusively in the courts of Ontario, Canada.

15.   Severability

If any provision of these Terms is found invalid or unenforceable under Ontario law, the remaining provisions remain in full force and effect.

16.   Refund Policy

Kadmar Digital strives for 100% customer satisfaction. Refunds are evaluated on a case-by-case basis and must follow the conditions below:

Eligibility

  • Before project delivery: Full refund minus 10% service & processing fee
  • Within 48 hours of delivery: 65% refund minus 10% service & processing fee
  • 48–120 hours after delivery: 33% refund minus 10% service & processing fee

 After first revision: Refunds not available

  • After delivery of final files or website deployment: Refunds not available
  • After 120 hours: Refunds not available, though clients may contact us for support or adjustments

Project Delays & Inactivity

  • No refunds for delays caused by client failure to provide content, approvals, or feedback
  • Projects inactive for 2 months are considered closed with no refund
  • Reactivation requires a 25% reactivation fee

Error Review Period

  • Clients have 7 days after project delivery to report any errors
  • Errors reported after 7 days are billed at $50/hour

Third-Party Services

Payments for domains, hosting, plugins, or other third-party services are non-refundable.

Requesting a Refund

To request a refund, clients must:

  1. Email sales@kadmardigital.com
  2. Include invoice number, project name, and reason for request
  3. Submit the request within the applicable timeframe above All requests are reviewed and approved at Kadmar Digital’s

17.   Contact Information

For questions about these Terms or the Refund Policy:

Kadmar Digital

📍 Ontario, Canada

Q 800-786-1690

📧 sales@kadmardigital.com

🌐 https://kadmardigital.com